 | Alliance
for Telecommunications Industry Solutions (ATIS) - a membership
organization that provides the tools necessary for the industry to identify
standards, guidelines and operating procedures that make the
interoperability of existing and emerging telecommunications products and
services possible. |
|
American Association of Advertising
Agencies - a management-oriented association that offers its members the
broadest possible services, expertise and information regarding the
advertising agency business. |
| American Marketing
Association - the world's largest and most comprehensive professional
society of marketers. |
| American
Productivity & Quality Center (APQC) - for more that 20 years has
worked with people and organizations to improve productivity and
quality. |
|
American
Society of Association Executives (ASAE) - has a gateway to help
search for associations. |
| American
Society for Quality (ASQ) - a society of individual and
organizational members dedicated to the ongoing, development, advancement,
and promotion of quality concepts, principles, and techniques. |
| American
Society for Training and Development (ASTD) - the world's premier
professional association and leading resource on workplace learning and
performance issues. Search for a local chapter. |
| American
Staffing Association - represents the $72 billion U.S. staffing
industry. The association's members operate 13,000 offices in all 50 states,
the District of Columbia and Puerto Rico. |
|
American Teleservices Association
- The American Teleservices Association, Inc. represents the providers and
users of teleservices in the United States and around the globe. |
| Association
of Call Center Managers (ACCM) - dedicated to advancing the profession
of call center management |
| Association
for Internet Recruiting - a free organization
for HR and recruiting professionals. |
| Association for Telecommunications
Professionals in Higher Education (ACUTA) - an international
non-profit educational association serving nearly 800 colleges and
universities |
|
Association of Direct Marketing
Agencies |
| Association of
Independent Telecommunications Managers - lists the association's best picks
for wholesale long distance, toll free service, international callback, fax
broadcasting, email to fax, prepaid and debit calling cards and more |
| Association of Support Professionals
- an international organization dedicated to the advancement of the
technical support profession and a community where individual members can
share ideas, insights, and experiences with their colleagues. |
| Association
of TeleServices International (ATSI) - an
international trade association established by and for entrepreneurs in
the TeleServices business. This includes telephone answering services,
voice-mail services, telemarketing services and any other business which
provides enhanced communication services. |
| ATM
Local Telephony Alliance (ALTA): hardware
manufacturers and service providers formed to accelerate the development
and deployment of ATM-based local exchange carrier services. |
| Bank
Administration Institute (BAI) - the leading professional
organization devoted exclusively to improving the performance of financial
services companies through strategic research and information, education and
training. |
| Bluetooth
Special Interest Group - The Official Bluetooth Website. |
| Call
Centre Management
Association (Asia
Pacific) |
| Canadian Direct Marketing Association |
| Canadian
Human Resource Planners |
| Call Center Network Group |
| Call
Center Summit/Miller Freeman |
| Center
for the Study of Human Resources |
| Central Station Alarm
Association (CSAA) |
|
Cellular Telecommunications Industry
Association (CTIA) |
|
Communications Managers Association |
| CT Pioneers -
Promoting growth in the CT Industry. |
| Customer Care Institute
(CCI) |
| Customer Contact Strategy
Forum (CCSF) - a community of senior executives that sets the
strategic direction for customer care across multiple channels of the
organization. |
| Customer Management Multimedia
Callcenter: (CMMC) Italian call center Association |
| Customer
Support Consortium |
| Direct Marketing Association |
| DSL
Forum |
| Electronic
Industries Alliance (EIA) - connects the industries that
define the digital age. |
| Electronic Messaging
Association |
| Enterprise
Computer Telephony Forum (ECTF) |
| European Centre for
Customer Strategies - reference site for everybody involved in
gaining, keeping and growing customers. |
| European
Computer Manufacturers Association (ECMA) - is an
international industry association founded in 1961 and dedicated to the
standardization of information and communication systems. |
| European
Technology Forum: The Forum's goal is to foster a
pan-European network of people shaping the European technology industry
by bringing together entrepreneurs, industry executives, and advisors. |
| GPRS
Applications Alliance: a
GSM service for end-to-end packet switching. |
| Help Desk Institute |
| Help Desk Management
Benchmarking Association |
| Help
Desk Professionals Association |
| Human
Resources Learning Center |
| Incoming Calls Management Institute |
| Interactive
Multimedia & Collaborative Communications Alliance |
| The International Alliance of Avaya
Users' (InAAU) - user group for customers of Avaya, Inc.
products and services. |
| International
Benchmarking Clearinghouse - membership service of APQC delivering
best practice information, benchmarking studies, networking, online
databases, publications to member organizations and customers worldwide |
| International Customer Service Association
(ICSA) |
| International Help Desk User Group |
| International
Multimedia Teleconferencing Consortium - a non-profit
corporation whose mission is to promote, encourage, and facilitate the
development and implementation of interoperable multimedia teleconferencing
solutions based on open international standards. |
| International Quality
and Productivity Center (IQPC) |
| International
Softswitch Consortium - international organization for global
cooperation and coordination of internetworking technologies in the field of
Internet-based real-time interactive communications and related
applications. |
| International
Telecommunications Union - headquartered in Geneva, Switzerland, The ITU is the leading publisher of
telecommunication technology, regulatory and standards information. |
| International
Teleconferencing Association (ITCA) |
| Internet Fax and
Business Communications Association |
| Internet Mail
Consortium - an international organization focused on
cooperatively managing and promoting electronic mail on
the Internet. |
| Internet
Society |
| ISP
Forum: for ISPs, Telcos and Carriers. Industry
research, conferences, etc. |
| Mexican Association of
Marketing |
| Multimedia
Communications Forum |
| Multimedia Telecommunications Association
(MMTA) |
| National
Association of Service Managers - nonprofit association of product
service executives, created to improve the service industry's quality; foster communications
& cooperation and provide quality educational opportunities |
| National
Emergency Number Association - mission is to foster
the technological advancement, availability, and implementation of a universal
emergency telephone number system. In carrying out its mission, NENA promotes
research, planning, training and education. The protection of human life, the
preservation of property and the maintenance of general community security are
among NENA's objectives. |
| National
Telecommunications and Information Administration |
| Networking and
Systems Professionals Association - an association for networking and
systems professionals. Members include programmers, managers, small/home
office operators |
| North American
Network Operators Group |
| Personal
Communications Industry Association |
| Portable Computer and
Communications Association |
| Software
Defined Radio Forum - an open, non-profit corporation
dedicated to supporting the development, deployment, and use of open
architectures for advanced wireless systems. The Forum membership is
international, and growing. |
| Software
Support Professionals Association |
| Society for
Human Resource Management |
| Society of
Consumer Affairs Professionals in Business (SOCAP) - the champion
and service leader for the bottom line impact of customer satisfaction and
loyalty. |
| Society
of Telecommunications Consultants |
| Society of Workforce
Planning Professionals |
| Telecommunications
Industries Association (TIA) - trade organization for
companies which provide communications and information technology products and
services. |
| Teleprofessional Managers Association
- a participative organization of teleprofessional management whose mission
is to promote professional standards, provide information and education. |
| The
Association for Local Telecommunications Services (ALTS) - is
the leading national industry association whose mission is to promote
facilities-based local telecommunications competition. |
| The Information
Technology and Telecommunications Association |
| The Institute of Management and Administration |
| The Call Centre
Association (UK) |
| The
Competitive Telecommunications Association (CompTel) - the leading
association representing competitive telecommunications companies in virtually
every sector of the marketplace: incumbent local exchange carriers, competitive
local exchange carriers, long-distance carriers of every size, wireless service
providers, Internet service providers, equipment manufacturers, and software
suppliers. |
| The
Telecommunications Users Association of New Zealand (TUANZ) |
| The Frame Relay
Forum |
| The
Outsourcing Institute |
| The Universal Serial
Bus Home Page |
| UK Direct Marketing Association |
| United States
Telecom Association (USTA) - the leading broad-based association for
the local exchange carrier industry worldwide. |
| Wall Street Technology
Association (WSTA) - a non-profit organization for technology professionals
in the financial industry. |
| WAP
Forum: - Industry organization for the Wireless Application
Protocol standard, which allows for the delivery of applications and content to
networked appliances. |
| Wireless
Data Forum - helps you to get connected to the
leading companies that offer solutions today to extend the Internet and help
over 50 million mobile professionals do more -- from anywhere. |
| WOW-COM:
- Cellular Telecommunications Industry Association Web site; a good
reference site for all things wireless. |
Finding
others that share the same experiences can be a valuable resource. Here we have a listing of
associations that span different industries. You will find call centers
in all of them. Add others 
